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TUI Newsletter - What's new at Karisma Hotels!
Dorota & Denise
Happy New Year from Dorota and Denise!
"We are looking forward to 2013, and offering the best to all of our valued agents. We are excited to be working with all of you to help give our customers the best holiday experiences. We have a lot of exciting news to share with you – let’s get started!
 
KARISMA AND TUI MARRY!!
 

From 1st May 2013, we have become 100% exclusive to Tui Travel, Plc in the UK market. So, all the thousands of UK customers who will be choosing a Karisma hotel for their dream holiday can only book through Tui. We think you will agree that this is truly a match made in heaven and the perfect partnership. A quality product with a quality tour operator. Perfect!

This brings with it a new range to give you a huge choice for your customers:

Azul Hotels
  Modern, trendy, but still have the romance factor

Azul Fives Azul Beach Azul Sensatori
Azul Fives, by Karisma Azul Beach, by Karisma Azul Sensatori, by Karisma

El Dorado Spa Resorts and Hotels
 Traditional, Romantic and Adult Only

El Dorado Casitas Royale El Dorado Royale, a Spa Resort
El Dorado Casitas Royale, by Karisma El Dorado Royale, a Spa Resort,
by Karisma
El Dorado Maroma, by Karisma El Dorado Seaside Suites
El Dorado Maroma, a Beachfront Resort, by Karisma El Dorado Seaside Suites, by Karisma

Karisma GIFind out further on how we differentiate each of our properties and how to choose the right one for your customer’s profile. What differentiates all of our properties from other 5 star luxury hotels is Gourmet Inclusive. A La carte dining at breakfast, lunch and dinner, champagne check-in, concierge service, minibars replenished daily, 24 hour room service, premium branded drinks and 15 labels of house wine in all our restaurants. All included in the price of their holiday. And many of hotels also feature our amazing Beach Butler service –now that’s pampering at its best.

 
TURN OF YEAR CAMPAIGN We want you to help sell us
 
 Azul Fives Hotel
 LGW - £1099pp - for travel on 09 May 13
 MAN - £1149pp - for travel on 06 May 13
£70 saving per person!
 
 Azul Beach Hotel
 LGW - £1199pp - for travel on 01 May 13
 MAN - £1249pp - for travel on 10 May 13
£126 saving per person!
 
 El Dorado Seaside Suites
 LGW - £1179pp - for travel on 01 May 13
 MAN - £1229pp - for travel on 10 May 13
£270 saving per person!
£150 saving per person!
 
El Dorado Maroma, by Karisma

ADDED VALUES FOR OUR CUSTOMERS!

Hotels: AZUL Beach Hotel, AZUL Fives Hotel
Booking window: Dec 15th, 2012 – Feb 28th, 2013
Travel Window: All travel May 1st 2013 – Oct 31st 2013
Room categories: all
Combinable with: all valid promotions

Added values:
- Bottle of sparkling wine upon arrival
- $200 Usd resort credit , resort credit can be used as follow : $100 towards dinner on the beach and $100 usd towards spa treatment (2 X $50 usd)
 
IT’S RAINING AWARDS!
 
Karisma win many awards throughout the year, but we are extremely pleased about winning Best in it’s Class at the recent Thomson Gold Awards for the following hotels:

Azul Fives

El Dorado Seaside Suites

Sensatori, BY Karisma

 
We’ve also won two first places in the prestigious Travel Weekly Hot Hotels for 2012, voted for by travel agents, so that includes you!

Best All inclusive
El Dorado Seaside Suites

Best All inclusive
Sensatori, BY Karisma

These are key awards and will help you to sell our fabulous products even better.

 
SO, WHAT HAVE WE BEEN UP TO
 
 
 
TUI RETAIL CONFERENCE – TUNISIA!


We were very proud to be Gold Sponsors this year.
We were so excited, we lost all our senses and gave away far too many free nights! But, you’re worth it and we love to sprinkle our Karisma Fairy Dust to make your own dream holidays come true.

 
SUPERSELLERS 2012 PAMPERED TO THE MAX!
 

What better way to pamper the top Tui sellers, than to send them to Mexico.
And put the cream on the top by making it a Karisma, 5 star luxury, gourmet inclusive trip!

   

You know what they say, what happens in Mexico, stays in Mexico........ but the photos remain forever!

 
Didn’t we have fun...
 
 
   
 
   
 
 
HOW CAN WE HELP YOU SELL?
   IT’S ALL ABOUT DIFFERENTIATED PRODUCT
 

What makes us very special, apart from being 5 star luxury, Gourmet Inclusive? All our hotels are different, so we have something for every single customer that sits in front of you. Singles, couples, honeymooners, families, weddings and groups. So what property fits what customer?

Azul properties are all very modern and trendy, and in the case of Azul Beach, boutique with a capital ‘B’. Although we offer fantastic amenities for happy family holidays, these properties are more for couples, singles and honeymooners.

El Dorado properties are more of a traditional feel with lots of palapa (thatched) roofs, romantic nooks and crannies, and they are 100% adult only.

All have a great choice of restaurant and bar experiences.

 
  El Dorado Casitas Royale
Adult Only. Couples and anyone who aspires to have the best of the best.
Top luxury, amazing room type choices, beach and pool butlers
 
  El Dorado Seaside Suites

Adult Only. Couples looking for a romantic get away, honeymoon, celebration.

Has been a Tui favourite for many years now.
 
 
  El Dorado Royale
Adult Only. Suits everyone!
It’s all about choice here – 7 a la carte restaurants, full on entertainment or low entertainment, you choose. Complimentary shuttle service to Cancun or Playa Del Carmen
 
  El Dorado Maroma
Adult Only. Couples who want to spend time together and who value beaches with talcum powder white sand.
One of the top ten beaches in the world, exquisite service, beach butlers, romantic to the max
 
 
  Azul Beach
Great for couples, weddings and young families. Those who want a more personal service where the bartenders know what you drink and how you like your drink. Beach lovers.
Modern, Boutique, Beach, Beach Butlers, Sky Weddings, only 148 rooms, but great choice of 5 a la carte restaurants.
 
  Azul Fives
Couples, Singles, Groups and families. Space lovers as there is plenty here. Night owls as Playa Del Carmen is only 5 mins in a cab
Modern, trendy, spacious. Apartment living without having to cook or clean. Easy to get out and about.
 
  Sensatori, by Karisma
Suits all as there are different blocks to choose from, including Family, Adult only, Premium
 
TIPS FROM AN ESTEEMED COLLEAGUE


In the Southampton Superstore we have just booked 2 weddings....Having just come back from my own 'Azul Fives' and 'Azul Beach' holiday with my family, I was able to help my staff confirm the holidays for our customers. I managed to see all the hotels, as Karisma arranged a site inspection of all their hotels on one of the days in Mexico. It means I now have knowledge of every property, the different restaurants and room categories. One thing for sure is that all their hotels are amazing and unique in their own way....

The first Wedding we booked recently, the customers came in and said that they wanted to get married in Mexico in Jan 2014, had a £5k budget and had seen Eldorado Royale, but thought that it would probably go over their budget. I helped my colleague to bring the hotels to life and I subtly dropped in the Casita's...and then showed them my own pictures of the swim up suites etc. The Groom immediately said that was exactly what they wanted and it ticked all boxes. They did spend over £7k in the end including their Wedding package. The moral of the story is 'don't be shy to offer above what they want to spend'... The Dreamliner flights and wedding at the Casita's...what more could you ask for.

Karisma GIThe second wedding that we booked was to Azul Beach. ... They also wanted the Sky Wedding on the roof. I went in and said that Nicki should show the customers the Azul Beach as I knew it had the option of the Sky Wedding (think thats what its called)....and the Bride immediately loved the look of the property. Its 148 rooms, small and intimate and the hotel is really close to the beach. The service at this hotel is amazing, and although there are only 148 rooms, you have 5 restaurant options. My best being the Asian with a floating Sushi Bar....has to be experienced! The other big plus at this hotel is that only book one wedding per day, and the cost of the wedding was a lot less . They put this money in to upgrading their room to a Jacuzzi Suite . This booking is going to grow as family is starting to add on. AZUL BEACH is my absolute favourite Azul hotel. Sell it with confidence.

Kevin du Preez
Southampton Superstore Manager

 
EVERYBODY’S TALKING ABOUT...
 CROATIA AND JAMAICA
 
Yes, it’s true, Karisma has married Tui and we’re already having babies!

Croatia

A pristine paradise, Hotel Villas Kolocep is the only hotel on the island. No cars, only 150 friendly inhabitants, beautiful clear waters and 250 sunny days a year gives you the sensation of living on your own private island, only 20 minutes by boat from Dubrovnik.

Jamaica

Karisma is now in Jamaica!

The beautiful Seashore Bay Beach Resort in Negril , Jamaica, is situated on the beautiful white sand of Seven Mile Beach.
Click here to learn more!

 
D & D HAVE BEEN OUT AND ABOUT
 


It’s easy to entice us to your event or training – just ask us!

We bring the Sombrero, tequila and maracas and if we’re in a great mood, might give away a free night too!

   
 
FREE STAYS AVAILABLE
   EVERY DAY, EVERY WEEK, EVERY MONTH, EVERY YEAR
 

Simple, just sign up at www.karismagi.com and start earning points for free stays. And guess what? Our free stays are for you and a guest on Gourmet Inclusive. We love you to come and stay with us so we make it easy and quick to earn free stays.

For all free stays, just contact uksales@karismahotels.com to book.

And if you’ve got 4 nights free and want to stay 7? We have great agent rates too.
 
HOW DO WE COMMUNICATE...   PRETTY DARN EASILY.
 

Denise Marques Neves
Covers North Division plus East Mids, East Mids South, Humberside/Lincolnshire, Manchester South
dmarquesneves@karismahotels.com | Tel 07814931269 | FB: Denise Karisma

Dorota Korzepa
Covers South Division plus Birmingham Central, Cardiff East, East Anglia, West Midlands
dkorzepa@karismahotels.com | Tel 07531130099 | FB: Dorota Korzepa - Karisma Hotels

 
 
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